Customers Bank
Customers Bank is a Pennsylvania-based financial institution founded in 1997, offering banking services built for entrepreneurs by entrepreneurs with a wide range of products designed for business owners.
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Data source: SBA 7(a) FOIA loan-level data, covering activity through June 30, 2026 across the trailing 3 years (63 loan records for this lender). Refreshed quarterly from public loan-level records; figures are not supplied or reviewed by the lender.
Customers Bank ranks #108 of 564 SBA 7(a) lenders nationally by acquisition-loan volume.
Most of Customers Bank’s 7(a) acquisition lending falls in the $1M-$2M range: 25 loans, 39.7% of the portfolio.
| Loan size | Share of loans | Loans | % of portfolio |
|---|---|---|---|
| $0-$500K | 8 | 12.7% | |
| $500K-$1M | 12 | 19.1% | |
| $1M-$2M | 25 | 39.7% | |
| $2M-$3M | 9 | 14.3% | |
| $3M-$4M | 7 | 11.1% | |
| $4M-$5M | 2 | 3.2% |
Industries with highest loan volume
Landscaping Services
5
loans
$1.8M
avg. amount
Full-Service Restaurants
5
loans
$1.6M
avg. amount
Beer, Wine, and Liquor Retailers
3
loans
$1.3M
avg. amount
Hotels (except Casino Hotels) and Motels
2
loans
$4.2M
avg. amount
Plumbing, Heating, and Air-Conditioning Contractors
2
loans
$1.4M
avg. amount
Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers
2
loans
$2.1M
avg. amount
All Other Specialty Trade Contractors
2
loans
$1.1M
avg. amount
Child Care Services
2
loans
$852K
avg. amount
Drycleaning and Laundry Services (except Coin-Operated)
2
loans
$528K
avg. amount
Home Health Care Services
2
loans
$1.9M
avg. amount
10-Year
3.1%
Percentile Ranking
92th
92th percentile
Customers Bank’s median variable rate is + 1.00%, against a market median of Prime + 1.88%, 88 below market.
It priced below the market median in 7 of the last 8 quarters. 21 of the 63 loans in its trailing three-year book carried a fixed rate; the rest were variable.
| Loan Size | Avg Rate |
|---|---|
| $0-$500K | Prime + 1.20% |
| $500K-$1M | Prime + 1.19% |
| $1M-$2M | Prime + 1.38% |
| $2M-$3M | Prime + 1.10% |
| $3M-$4M | Prime + 1.00% |
| $4M-$5M | Prime + 1.00% |
over at time of loan origination
| Quarter | This lender | Market median | Market range | Loans |
|---|---|---|---|---|
| Q2 '22 | Prime + 2.00% | Prime + 2.00% | Prime + 1.50% – Prime + 2.50% | 7 |
| Q3 '22 | Prime + 1.00% | Prime + 1.75% | Prime + 1.25% – Prime + 2.25% | 7 |
| Q4 '23 | Prime + 1.00% | Prime + 2.00% | Prime + 1.42% – Prime + 2.50% | 7 |
| Q2 '24 | Prime + 1.00% | Prime + 2.00% | Prime + 1.25% – Prime + 2.50% | 7 |
| Q3 '24 | Prime + 1.00% | Prime + 2.00% | Prime + 1.25% – Prime + 2.50% | 4 |
| Q4 '24 | Prime + 1.75% | Prime + 2.25% | Prime + 1.50% – Prime + 2.75% | 5 |
| Q1 '25 | Prime + 1.63% | Prime + 2.00% | Prime + 1.25% – Prime + 2.50% | 4 |
| Q2 '26 | Prime + 1.50% | Prime + 2.00% | Prime + 1.25% – Prime + 2.50% | 4 |
Customers Bank has originated 7(a) acquisition loans in 24 states, most actively in Florida (15), California (8) and Pennsylvania (6). Darker states on the map carry more volume.
| State | Loans | % of Total |
|---|---|---|
| Florida | 15 | 23.8% |
| California | 8 | 12.7% |
| Pennsylvania | 6 | 9.5% |
| New Jersey | 5 | 7.9% |
| Massachusetts | 4 | 6.3% |
| New Hampshire | 3 | 4.8% |
| Arkansas | 2 | 3.2% |
| Oklahoma | 2 | 3.2% |
| Maine | 2 | 3.2% |
| North Carolina | 2 | 3.2% |
| South Dakota | 1 | 1.6% |
| Delaware | 1 | 1.6% |
| Missouri | 1 | 1.6% |
| Virginia | 1 | 1.6% |
| Nevada | 1 | 1.6% |
| Mississippi | 1 | 1.6% |
| South Carolina | 1 | 1.6% |
| Illinois | 1 | 1.6% |
| Colorado | 1 | 1.6% |
| Utah | 1 | 1.6% |
| New Mexico | 1 | 1.6% |
| Georgia | 1 | 1.6% |
| Texas | 1 | 1.6% |
| New York | 1 | 1.6% |
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